Do you offer free shipping?
Yes! If you spend more than $100, our Standard Shipping is free.
How do I track my order?
We send a shipping confirmation email to you when your order is in transit. The email includes your tracking number so that you can keep tabs on your shipment.
Sometimes these emails can end up in your spam folder or “promotions” tab in Gmail. If you can't find your shipping confirmation email, try searching your inbox for all emails from email@example.com.
If you’re still not able to locate the email, please reach out and our customer happiness team will be happy to help.
Where do you ship?
We ship to the US commercial and residential addresses, and PO Boxes in all 50 states, We also deliver to the APO/FPO/DPO addresses.
Can I pick a shipping carrier?
At this time we only ship via USPS.
Do you accept returns?
Yes, with our "GOOD-VIBES-PROMISE" you can return your most recent order for a refund. Read more about our money back guarantee here
How long do orders take to arrive?
85% of orders ship within one business day, especially if you order before 2pm CST Monday through Friday. You will receive an email with tracking information once the order ships.
Once shipped, orders normally arrive in 2-3 business days (First Class Mail) depending on your location or any delays due to COVID-19.
We process and ship orders Monday through Friday, 9 AM to 4 PM CST. Orders placed outside of these hours will be processed the next business day.
We are closed Saturday and Sunday. If you place your order after 4 PM CDT on Friday, your order will be processed on Monday morning.
All orders are shipped from our family run warehouse in DeKalb, Illinois.
How do I change my order date?
Need to receive your order a little sooner? Not ready to get your next order just yet? No problem. You can change your next order date by logging into your account.
In your account, click on “Next Order Ships On”
Choose an order date that works for you in the calendar pop up.
Your selection will be saved and the “Next Order Ships” on section should now reflect your new order date.
How do I change my delivery frequency?
Most of our customers take one serving of Daily Dose on a daily basis, so our subscriptions are set up to recur every 30 days by default. However, we know each person is different and that your needs may change. If you’d prefer to receive your orders every 45, 60 or 90 days instead, you can adjust your delivery frequency by logging in to your account. \
In your account, click on the “Deliver Every” section.
Choose a delivery schedule that works for you in the pop up.
Your Deliver every schedule should now reflect your new frequency.
How do I update my shipping address?
Moving or need to temporarily change your address? No problem. You can update your shipping address by logging in to your account.
In your account, click on the “Shipping Address” section.
Click the “Edit Address” button.
Enter your adjustments and click “Save Address”.
You should see your updated address reflected in the “Shipping Address” section.
What if I’m moving or traveling?
If you’re moving and you know your new address, you can go ahead and update it in your account for future orders.
If you need a little time to get settled in, you can also schedule your order for a later date that’s convenient for you.
If you’re traveling, know that this adds extra stress to your immune system. Make sure to take Daily Dose with you so have that added protection from the essential nutrients.
It’s easy to schedule your next order to deliver after your traveling schedule. Of course, if you need assistance we’re here to help!
Why aren’t you available on Amazon?
Since Amazon warehouses do not meet our strict requirements for temperature stability we have no intentions of listing our product with Amazon unless it’s delivered directly from our dedicated climate controlled warehouse.
A lot of the green powder products sold on Amazon are stored in conditions that will largely destroy the various bio-active enzymes. We recommend you always buy from a company you know there is integrity from farm to delivery.